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Pridružen/-a: 27.09. 2016, 06:54
Prispevkov: 1069
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 Objavljeno: 04 Maj 2017 03:47 Naslov sporočila: When furniture customization can get rid of trouble |
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<P>Furniture customization is in accordance with the individual needs of consumers tailored consumer behavior. The consumption process generally has both communication, field measurement, product design, design confirmation,porch and patio furniture store order payment balance, factory production, installation, buyer acceptance and other 8 links. The eight links are intricate, interlocking, once one of the links there is a convergence problem, there may be consumer disputes.</P>
<P>City Consumers Protection Committee Deputy Secretary-General Yu Lei Min told the author, on the furniture custom complaints are generally divided into three categories: First, product quality problems. After the completion of the product installation, consumers and businesses often because of poor quality of the plate, furniture, color and other issues have a dispute; the second is poor communication. Most consumers do not understand the process of customization of furniture,amish dining room tables and chairs some designers as soon as possible to blindly meet the consumer, the lack of reasonable communication and recommendations; Third, after-sales service complaints. Furniture customization is "tailored" service, so even after the installation of the problem, businesses are often only retreat, become the main reason for the occurrence of consumer disputes.</P>
<P>Yu Limin suggested that in the custom furniture, should do more homework, listen, see more, more understanding, more contrast, try to choose a higher reputation of the business to provide services in the pursuit of individuality while ensuring product quality and practicality The In addition, consumers should sign a detailed contract with the business, and in the contract with the drawings marked on the furniture substrate (brand, model, environmental indicators),kids folding tables and chairs color, size and other information. Before the installation of furniture, consumers should personally inspection, in determining the use of materials and then sign. Consumers can also reserve a balance at the time of purchase, in the confirmation of the use of furniture to install no problem before paying the balance.</P> |
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